Applications are reviewed regularly and approved based on the location, store type, aesthetic, and product fit. A resellers permit is required for wholesale accounts to fully be enabled.

The minimum order is $200.00 wholesale or $400.00 retail. Currently, once you start adding products to your cart, Shopify will trigger a $400.00 minimum order.  This is a technical glitch within the system. Once you reach $200.00 wholesale in your cart, the notification will go away. Our apologies for the inconvenience. 

Final payment is due upon shipment from our warehouse. This helps us keep a lean team and continue to serve artisans efficiently.  We do offer Afterpay, allowing you to access credit for 6 weeks and pay your balance over the course of 3 payments at 0% interest to you. 

All orders ship out of our warehouse in San Diego, CA. We ship all across the U.S., Canada, Mexico, France, UK, Germany, Italy and more. Shipping is available worldwide. For our retail partners, we have distribution shipping options available through Amsterdam and direct from Africa as well. 

We do our best to process and ship your order as fast as possible, usually shipping within 24 business hours. During holidays this can be slightly extended.

For U.S. orders, shipping starts at just $5. Orders with standard shipping will typically arrive within 5 to 7 business days (Monday through Friday, not including holidays). Standard shipping is available for orders to the United States (including Alaska and Hawaii), and Rural Routes. Shipping to P.O. Boxes, APO/FPO addresses and U.S. Territories is NOT currently available.

For international orders, shipping rates will be calculated at checkout. Note that orders from outside the United States may suffer additional shipping and duty charges according to local custom regulation.

Out-of-stock items can be made-to-order from artisans in minimum quantities of 10, with a total order size of $600. Contact your Account Manager, or reach out to welcome@kazigoods.com for more information on the timing and process for out-of-stock or custom orders. 

We accept returns within 30 days of purchase in their original condition with their original tags.  Damaged or defective products will be refunded or new products resent, whichever you prefer.  Refunds are processed regularly and you should see your refund hit your account 3-7 business days after we receive the returned products.

Products that you choose to return based on preference, will be subject to shipping charges and a $5 restocking fee per item. 

If vase inserts arrive broken, we will refund you the cost of the vase insert, $1, but will not be able to safely replace the inserts. They can be found at your local Dollar Tree store or online at Dollar Tree.

We stand behind our artisans' handmade quality.  You will too once you get it in your hands! 

It might have some small quirks, imperfections or variations, but if it does not meet your needs or expectations, please contact us and we will work to make it right.